Tech Tips for Seniors: Staying Connected with Family

Staying close to family shouldn't feel complicated. With the right setup, video calls and messaging can be as easy as tapping one button. Below are simple, reliable options and a few "set-it-and-forget-it" tips that make day-to-day communication feel natural.

1. Pick the Simplest Option (Don't Overthink It)

If you already have a device you like, start there:

• iPhone/iPad: FaceTime is usually the easiest (built-in and simple).
• Android phone/tablet: Google Meet is often easiest (Google account).
• Any device (iPhone + Android): WhatsApp is a great "works for everyone" choice.

If you're buying a new device for ease of use, many seniors prefer a tablet (bigger screen, bigger buttons, easier video calls).

2. The Easiest Apps for Video Calls (Choose Just One)

Pick one primary video app so it stays consistent.

Option A: FaceTime (iPhone/iPad)

• Best when most family members use Apple devices.
• Usually the fewest steps.

Option B: WhatsApp (iPhone/Android)

• Great cross-platform choice.
• Also supports messaging, photos, and voice messages in the same app.

Option C: Google Meet (iPhone/Android)

• Good if you already have a Google/Gmail account.
• Works well for scheduled family calls.

3. Make Calls "One Tap" with Shortcuts

This is the biggest quality-of-life improvement.

• Add key people to Favorites (Phone app)
• Put the video call app on the home screen (front page)
• Create a single large shortcut (many phones allow widgets/shortcuts) labeled:
  • "Call Daughter"
  • "Call Son"
  • "Family Video Call"

If you want it even simpler: set up Speed Dial (Android) or Favorites + FaceTime (iPhone).

4. Messaging That Feels Easy (and Forgiving)

Messaging is great because you don't have to answer right away.

• WhatsApp: simple group chats, photos, voice messages
• iMessage (iPhone/iPad): best for Apple-to-Apple texting
• Facebook Messenger: helpful if family already uses Facebook

5. Fix the Top 5 "It's Not Working" Issues Quickly

Most call problems are one of these:

• Wi-Fi is weak → move closer to the router or try another room
• Volume is low → use the side buttons to raise volume (during the call)
• Camera is blocked → wipe the lens and remove case covers
• Microphone muted → look for the microphone icon and unmute
• App needs an update → update the app (or restart the device)

If calls drop often, a home Wi-Fi upgrade (or adding a mesh system) can make everything feel "just reliable."

6. Make the Screen Easier to Read (2-Minute Setup)

On iPhone/iPad

• Settings → Accessibility → Display & Text Size → Larger Text
• Settings → Accessibility → Hearing Devices / Audio options
• Settings → Accessibility → Live Captions (if available)

On Android

• Settings → Accessibility → Font size / Display size
• Settings → Accessibility → Hearing enhancements
• Settings → Accessibility → Live Caption

7. Safety Basics (Avoid Scams While Staying Connected)

A few habits go a long way:

• Don't click links from unknown numbers—even if they say "urgent."
• If someone messages claiming to be family and asks for money, call the family member directly.
• Use a simple passcode and keep the phone updated.
• Turn on two-step verification for key accounts (Apple ID / Google).

A Simple Routine That Keeps Families Connected

If you want consistency, choose something easy:

• Sunday 6:00 PM: family video call
• Midweek: quick check-in message
• Photo sharing: send one photo each week (grandkids, meals, life updates)

Consistency beats complexity.